Turn support conversations into help articles automatically. Articles come with AI-powered search, can be shared across projects, and appear right inside the widget.
Learn how to install and configure the GoPiglet widget on your website.
Change colours, fonts and positioning to match your brand.
Written from recent support conversations.
AI is the tool. You're the author.
Write in markdown you already know. No proprietary formats.
Distraction-free writing mode. Focus on content.
Migrate from other platforms. JSON, Markdown, or HTML.
Embed images, videos, code blocks, and callouts.
AI assist is always one click away — rewrite, expand, or simplify. But you're always in control.
Generate articles automatically from your support history
Everything you need for a world-class help center
AI-powered semantic search understands intent, not just keywords. Your customers find answers faster.
Articles appear directly in the chat widget. Customers get help without leaving your site.
AI suggests relevant articles as customers type. Deflect tickets before they're created.
Limit articles to specific customer segments, plans, or organizations. Enterprise-grade permissions.
Share common articles across multiple projects. Update once, deploy everywhere.
Programmatically open articles from your app. Deep-link to specific sections with our SDK.
Host your help center on docs.yourcompany.com. Full SSL and CDN included.
REST API for all article operations. Build custom integrations and automations.
Standalone help center with search, categories and navigation, or embedded in the widget.
Link articles to interactive tours. Show contextual help with the Guide Creator.
Embed videos, code blocks, images, and interactive elements. Make complex topics easy.
Track article performance, search queries, and customer behavior. Data-driven content strategy.
Automatically turn resolved tickets into knowledge articles
When a ticket is resolved, AI reads through the entire conversation.
Identifies the core problem and how your support agent solved it.
Searches your knowledgebase to avoid duplicates and find related content.
Creates a new article to prevent future support chats on the same issue.
Deliver knowledge wherever your customers need it
Articles surface contextually in the chat widget. AI suggests relevant docs as customers type.
Standalone help center with search, categories and a clean reading experience on your custom domain.
Why teams choose the knowledgebase for self-service
Start your 14-day free trial. No credit card required. Import existing docs in minutes.